Privacy Policy


This privacy agreement is developed in accordance with the requirements of the Law of Ukraine "On Personal Data Protection" and other regulatory acts of Ukrainian legislation regulating legal relations related to the collection, processing, storage of personal data, as well as the right of citizens to non-interference in personal life and the right to self-expression.

The Internet shop of TM LUNAmoon, caring about the development of relationships with customers, understanding the importance of ensuring the protection of your personal data, in order to resolve possible contradictions and misunderstandings, has prepared this Privacy Agreement (privacy policy), further referred to as the "Privacy Policy", and the terms of use of the website of the online store, further referred to as the "website". Please carefully read this page, as the information presented on it is important for you as a website user.


1.1. In this Privacy Policy, the following terms are used:

1.1.1. "Website Administration of the online store (hereinafter - Website Administration)" - authorized employees responsible for managing the website acting on behalf of the TM LUNAmoon online store, who organize the processing of personal data, as well as determine the purposes of processing personal data, the composition of personal data subject to processing, actions or operations performed with personal data.

1.1.2. "Personal data" - any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).

1.1.3. "Processing of personal data" - any action (operation) or set of actions (operations) performed with personal data using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, refinement (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - a requirement mandatory for compliance by the Administrator or other persons who have gained access to personal data not to allow their distribution without the consent of the subject of personal data or in the presence of other legal grounds.

1.1.5. "User of the website of the online store TM LUNAmoon" - a person who has access to the Site through the Internet and uses the Site of the online store.

1.1.6. "Cookies" - a small piece of data sent by a web server and stored on a user's computer, which the web client or web browser sends to the web server in an HTTP request each time an attempt is made to open a page of the corresponding site.

1.1.7. "IP address" - a unique network address of a node in a computer network built on the IP protocol.


2.1. By using the website or purchasing goods offered on the website, as well as by answering necessary questions in the questionnaire when registering and/or making a purchase, the user confirms that they consent to the TM LUNAmoon online store and its authorized persons processing personal data, as well as being of legal age.

2.2. The user gives their consent to the Website Administration to process the information received, including collection, systematization, accumulation, storage, clarification (updating, correction), use, distribution, depersonalization, blocking, destruction of personal data specified in the questionnaire for the purpose of measures aimed at forming a database of participants, compiling statistical reporting, conducting marketing research, as well as interacting with the user, including via telecommunications networks, including sending SMS messages and emails, until such consent is withdrawn.

2.3. The user confirms their consent to the fact that the Website Administration has the right to interact with the user by making direct contacts through various means of communication, including, but not limited to: postal mailing, email, the Internet, etc.

2.4. Personal data permitted for processing under this Privacy Policy includes, but is not limited to, the following information:

2.4.1. Full name of the user;

2.4.2. User's contact phone number;

2.4.3. Email address;

2.4.4. Product delivery address;

2.4.5. User's place of residence.


3.1. The TM LUNAmoon online store uses the personal information of the user for the following purposes:

3.1.1. Identification of the user registered on the website of the TM LUNAmoon online store for placing an order and/or concluding a contract of sale of goods remotely with the TM LUNAmoon online store.

3.1.2. Providing the user with effective customer support;

3.1.3. Providing the user with personalized services;

3.1.4. Communication with the user, including sending messages, requests, and information related to the use of the Services, the provision of services, as well as processing requests and applications from the user;

3.1.5. Improving the quality of Services, the convenience of their use, developing new Services and services;

3.1.6. Providing information about goods, services sold by TM LUNAmoon, about promotional events held by TM LUNAmoon, responding to requests, as well as fulfilling TM LUNAmoon's obligations to consumers of goods (services);

3.1.7. Conducting statistical and other studies based on depersonalized data.


4.1. The categories of Personal Data collected by the website (either independently or through third parties) include: "cookie" files and Data on the use of network resources.

4.2. Personal data may be provided by the User independently or collected automatically by the website when used.

Unless otherwise specified, the website uses "cookie" files (or other tracking tools) to identify users and remember the global settings they have set solely for the purpose of providing the service required by the User.

4.3. Users are responsible for the Personal Data of third parties that they receive, publish, or provide to others using the website, and confirm that they have the consent of the third party to provide the Data to the Owner.


5.1. The processing of User's personal data is carried out without limitation in time, by any lawful means, including in information systems of personal data using automation tools or without using such tools.

5.2. The User agrees that the website Administration has the right to transfer personal data to third parties, including courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the website of the Internet store TM LUNAmoon, including the delivery of the Goods.


6.1. Users have the right to:

6.1.1. find out whether their Personal Data has been stored

6.1.2. contact the website Administration to find out their content and origin

6.1.3. verify their accuracy or request their completion

6.1.4. delete, update, or correct them

6.1.5. transform into an anonymous format

6.1.6. block any data stored unlawfully

6.1.7. object to their processing on any and all legal grounds.

6.2. Relevant requests should be addressed to the website administration at the address specified in the contact details on the website.


7.1. The website collects information about your visits to our websites to obtain visit statistics and assess their effectiveness, to personalize and adapt to the interests of each user. We do this using various technologies, one of which is cookie files. These are data that the website can send to your browser, and they will be stored on your computer for further identification by its website.

7.2. Cookie files are used to assess the effectiveness of websites (for example, to measure the number of visitors and the duration of their stay on the site), identify the most interesting and visited topics and pages, as well as to provide ease of navigation and use of the site, without collecting any personal information. Cookie files may also be used to personalize based on the user's existing experience interacting with the site and their preferences. Over time, this information allows for an improved experience.


8.1. The Internet store TM LUNAmoon takes necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, distortion, blocking, copying, dissemination, as well as from other unlawful actions of third parties.

8.2. This Privacy Policy applies only to the website of the Internet store TM LUNAmoon. If, through links posted on its site, the User visits resources of third parties, the Internet store is not responsible for their actions.

8.3. The User's Personal Data may be used for legal purposes in court or in stages leading to possible litigation in connection with improper use of the website or services.

The User is informed that the website administration may be required to disclose personal data at the request of government authorities.


9.1. In addition to the information contained in these rules for ensuring the confidentiality of personal data, the website may provide the User with additional and contextual information upon request regarding specific services and services or the collection and processing of Personal Data.

9.2. To ensure the operation of the site and its technical maintenance, the site and any third-party services may maintain files that record the interaction of the site with Users (system logs), or use other Personal Data for this purpose (including IP address).


10.1. The website administration has the right to make changes to this Privacy Policy without the consent of the User.

10.2. The new Privacy Policy comes into effect from the moment it is posted on the website of the Internet store, unless otherwise provided by the new edition of the Privacy Policy.

10.3. In case of disagreement with any changes made to the Rules, the User must stop using the website, as well as demand that the website administration delete his Personal Data.


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